Terms of Service

1. Introduction

 

Company Overview:

Welcome to Chance Riley Scott & The Last Mile Studio ("we," "us," or "our"). We are dedicated to serving the film industry by providing a comprehensive platform that caters to both large-scale productions and independent projects. Our services include:

 

1. Retail Storefront
We offer a wide range of products essential for film production through our online storefront. From cameras and lighting equipment to accessories and consumables, our inventory is curated to meet the diverse needs of filmmakers.


2. Marketplace for Buying and Selling Gear
Our platform features a marketplace that enables customers to buy and sell film equipment. Users can list their gear for sale, browse listings from other industry professionals, and conduct transactions securely within our community.


3. Peer-to-Peer Equipment Exchange
We facilitate a peer-to-peer ("P2P") equipment exchange where users can list equipment for rental or collaborative use. This service promotes resource sharing and collaboration, allowing productions to access specialized gear that might otherwise be unavailable or cost-prohibitive.


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2. Acceptance of Terms

 

User Agreement:

By accessing or using the services provided by Chance Riley Scott, The Last Mile Studio, or I’m Tired of This, Grandpa Limted Co. ("we," "us," or "our"), including our website, retail storefront, marketplace, in-person services, and peer-to-peer equipment exchange (collectively, the "Services"), you ("user," "you," or "your") acknowledge that you have read, understood, and agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you must not access or use any part of our Services.Your continued use of our Services constitutes your acceptance of and agreement to these Terms, which may be updated or modified by us from time to time. It is your responsibility to review these Terms periodically for any changes. We will indicate the date of the latest revision at the top of the Terms. Your continued use of the Services after any modifications signifies your acceptance of the updated Terms. If you are using the Services on behalf of an organization or entity, you represent and warrant that you have the authority to bind that organization to these Terms, and you agree to these Terms on behalf of that organization.

 

3. Services Provided

 

Detailed Description:

Chance Riley Scott, The Last Mile Studio, or I’m Tired of This, Grandpa Limited Co. is dedicated to supporting, independent artists, productions, and the film industry by offering a wide range of services tailored to both large productions and independent operations. Our goal is to create a centralized platform that meets the diverse needs of our clients. Below is an outline of the services we provide, incorporating industry norms and best practices:

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1. Retail Storefront

• Product Offerings: We offer a curated selection of high-quality film production equipment, including cameras, lenses, lighting, sound gear, and accessories. Products are continuously updated to reflect current inventory and any market conditions that might apply.

• Quality Assurance: All products are sourced from reputable manufacturers and are vetted to meet industry standards for performance and reliability.

• Customer Support: Our knowledgeable staff is available to provide expert advice, product demonstrations, and after-sales support to ensure customer satisfaction.

2. Marketplace for Buying and Selling Gear

• Peer-to-Peer Sales Platform: Users can list their own film equipment for sale, allowing for a dynamic marketplace of pre-owned gear.

• Secure Transactions: We facilitate secure payment processing to protect both buyers and sellers.

• Verification Processes: Sellers are required to verify the condition and authenticity of their equipment, adhering to industry norms for transparency and trust. We may require Sellers to send their item to us for validation and verification.

 

3. Peer-to-Peer Equipment Exchange

• Equipment Rentals and Loans: Our platform enables users to rent or loan equipment to one another, promoting resource sharing within the community.

• Scheduling and Logistics: We provide tools for scheduling, booking, and coordinating the exchange of equipment, streamlining the process for both parties.

• Insurance and Liability: Optional insurance coverage is available to protect against loss or damage, aligning with industry practices for equipment rental.

 

4. Additional Services

• Community Forums: A space for industry professionals to connect, share knowledge, and collaborate on projects.

• Educational Resources: Access to tutorials, workshops, and articles to help users stay updated with the latest industry trends and techniques.

• Customer Feedback and Ratings: Users can leave a rating, fostering a transparent and trustworthy community.

 

5. Industry Norms and Best Practices

• Ethical Conduct: We promote honesty, integrity, and fairness in all transactions and interactions on our platform.

• Privacy Protection: User data is handled in compliance with applicable privacy laws and regulations, ensuring confidentiality and security.

• Accessibility: Our platform is designed to be user-friendly and accessible to individuals with varying levels of technical expertise.

• Compliance with Laws: All activities facilitated through our platform must comply with relevant local, state, and federal laws, including those related to commerce, intellectual property, and equipment usage.

• Continuous Improvement: We are committed to regularly updating our services and policies to reflect changes in industry standards and user needs.

 

4. Eligibility

 

User Requirements:

We are dedicated to maintaining a professional and secure platform for individuals and organizations within the film industry. To ensure the integrity and reliability of our Services, all users must meet the following eligibility criteria:

 

1. Age Requirement

• Minimum Age: You must be at least 18 years old to access and use our Services. By registering an account or using our platform, you represent and warrant that you meet this age requirement. We may require proof of age, if needed.

 

2. Legal Capacity

• Authority to Contract: You must have the legal capacity to enter into a binding agreement. If you are using our Services on behalf of a company or other legal entity, you represent and warrant that you have the authority to bind that entity to these Terms.

• Compliance with Laws: You agree to comply with all applicable local, state, national, and international laws, regulations, and ordinances related to your use of our Services.

 

3. Account Registration

• Accurate Information: You must provide accurate, current, and complete information during the registration process and keep your account information reasonably updated.

• One Account Per User: You may not register or operate more than one account without our explicit permission.

• Account Security: You are responsible for safeguarding your account credentials and for any activities or actions under your account.

 

4. Verification Requirements

• Identity Verification: We may require you to verify your identity by providing a valid government-issued identification or other documentation as a condition of accessing or using certain features of our Services.

• Background Checks: For certain transactions, especially those involving high-value equipment or rentals, you may be subject to background checks as permitted by applicable laws.

 

5. Professional Engagement

• Industry Participation: Our Services are intended for individuals and organizations actively engaged in the film industry, including but not limited to filmmakers, production companies, equipment vendors, independent artists, and actors.

• Expertise and Experience: While not mandatory, having some experience and/or expertise in film, photography, acting, or other creative professions are recommended to fully utilize our platform.

 

6. Prohibited Users

• Suspended or Removed Accounts: Individuals or entities whose access has been previously suspended or terminated by us are not eligible to use our Services.

• Competitors: Competitors or individuals acting on behalf of competitors are prohibited from accessing or using our Services for competitive analysis or any other purpose.

 

7. Equipment Usage

• Licenses and Permits: You must possess any necessary licenses, permits, or certifications required to operate specific equipment listed on our platform.

• Insurance Requirements: For participation in the peer-to-peer equipment exchange, you will be required to carry or purchase appropriate insurance coverage as per industry standards.

 

8. International Users

• Export Compliance: You agree to comply with all import and export control laws and regulations. Our Services are not available in countries or to individuals prohibited by applicable law.

 

9. No Violation of Rights

• Intellectual Property: You must not be subject to any legal orders or agreements that would prevent you from using our Services or infringe upon the rights of others.

• Legal Restrictions: You confirm that your use of our Services does not violate any applicable law or regulation.

 

5. User Accounts

 

Registration:

To access and utilize certain features on our platform as well as our services, you are required to create a user account ("Account"). The account creation process is straightforward and designed to ensure the security and integrity of our platform. Below is an explanation of how users can create an account and the responsibilities associated with maintaining account confidentiality.

 

1. Creating an Account

• Registration Process: Visit our website and click on the "Sign Up" or "Create Account" option. You will be prompted to provide necessary information, including your full name, a valid email address, and a secure password.

• Verification: After submitting your registration information, you may receive an email prompting you to verify your email address. Click on the verification link to activate your Account.

• Profile Completion: Once your Account is activated, you can complete your profile by adding additional information such as contact details, professional background, and areas of interest within the film industry.

• Acceptance of Terms: During the registration process, you will be asked to read and accept our Terms of Service and Privacy Policy. By completing the registration, you agree to be bound by these terms.

 

2. User Responsibilities

• Accurate Information: You agree to provide accurate, current, and complete information during registration and to update such information to keep it accurate and current.

• Eligibility Confirmation: By creating an Account, you confirm that you meet all eligibility requirements outlined in our Terms of Service.

• Single Account Policy: You may not register or maintain more than one Account without our express permission

 

3. Maintaining Confidentiality of Login Information

• Password Security: You are solely responsible for creating a strong, unique password and keeping it confidential. Avoid using easily guessable passwords or reusing passwords from other sites. We encourage you to utilize security keys and passkeys to secure your information.

• Unauthorized Access: Do not share your login credentials with anyone. You are responsible for all activities that occur under your Account, whether or not you know about them.

• Immediate Notification: If you suspect or become aware of any unauthorized use of your password or Account, or any other breach of security, you must notify us immediately at [Customer Support Contact Information].

• Logout Practices: Ensure you log out of your Account at the end of each session, especially when accessing your Account from a public or shared computer.

 

4. Account Security Measures

• Regular Updates: Change your password periodically to enhance security.

• Secure Devices: Ensure that the devices you use to access our Services are secure and have up-to-date security software.

• Phishing Awareness: Be cautious of phishing attempts. We will never ask you to disclose your password via email or unsolicited communications.

• Two-Factor Authentication: We may offer additional security features like two-factor authentication (2FA). Enabling 2FA adds an extra layer of security to your Account. We encourage you to utilize security keys and passkeys to secure your information.

 

5. Liability for Account Activity

• Responsible Use: You are responsible for any actions taken using your login credentials. Unauthorized access resulting from your failure to maintain the confidentiality of your login information may result in liability for any damages or losses incurred.

• Compliance with Terms: All activities conducted through your Account must comply with our Terms of Service and any applicable laws and regulations.

 

6. Account Termination and Suspension

• Right to Terminate: We reserve the right to suspend or terminate your Account if we suspect any unauthorized use, breach of these Terms, or fraudulent activity.

• Effect of Termination: Upon termination, your right to access and use the Services will immediately cease. You remain responsible for all obligations incurred prior to termination.

 

7. Privacy and Data Protection

• Personal Information: The information you provide during Account creation is subject to our Privacy Policy, which outlines how we collect, use, and protect your personal data.

• Data Security: While we implement robust security measures to protect your information, you acknowledge that no system is completely secure. You accept the inherent risks associated with transmitting data over the internet.

 

8. Updates to Account Information

• Keeping Information Current: You agree to promptly update your Account information to keep it accurate, current, and complete. This includes changes to your contact information or professional status.

• Notification Preferences: You can manage your communication preferences and opt-in or opt-out of certain communications through your Account settings.

 

6. Equipment Rental Terms

 

Rental Agreements:

These Equipment Rental Terms ("Terms") govern the rental of equipment through Chance Riley Scott, The Last Mile Studio, or I’m Tired of This, Grandpa Limted Company’s ("we," "us," or "our") peer-to-peer equipment exchange platform. By renting equipment ("Equipment") through our Services, you ("Renter") agree to comply with these Terms, as well as our general Terms of Service and any additional policies referenced herein.

 

1. Rental Periods

• Definition of Rental Period: The Rental Period is only for the time selected and ends when the Equipment is returned to and accepted by the Owner or designated return location. Late returns can incur a late fee.

• Minimum and Maximum Duration: Rental durations are specified by the Equipment Owner and may have minimum or maximum rental periods. Renters must adhere to these specified durations.

• Extensions: Any extension of the Rental Period must be agreed upon by both the Renter and the Equipment Owner through our platform before the original Rental Period expires. Additional fees apply.

 

 

2. Rental Fees and Deposits

• Rental Fees: The Rental Fee is the total amount payable for the use of the Equipment during the agreed Rental Period. Fees are determined by the Equipment Owner and are displayed on the Equipment listing and calculated at the final checkout process.

• Security Deposits:

  • Amount: A refundable Security Deposit may be required by the Equipment Owner or our company. The amount will be specified in the Equipment listing.

  • Payment: The Security Deposit must be paid at the time of booking and will be held by us in escrow.

  • Refund: The Security Deposit will be refunded to the Renter upon the satisfactory return and inspection of the Equipment, less any applicable charges for damage, loss, or late return.

• Payment Processing: All payments, including Rental Fees and Security Deposits, must be made through our platform using the provided payment processing services. We do provide cash only services that incur a fee under limited circumstances.

 

3. Late Return Policies

• Obligation to Return on Time: Renters are obligated to return the Equipment by the agreed-upon return date and time specified in the Rental Agreement.

• Late Fees:

  • Calculation: Late returns may incur additional fees, which may include an hourly or daily rate as specified by the Equipment Owner or as outlined in our standard late fee schedule.

  • Maximum Late Fee: The total late fee shall not exceed the cost of an additional Rental Period equivalent to the original booking unless otherwise specified.

• Notification: If a late return is anticipated, the Renter must notify the Equipment Owner immediately through our platform to discuss possible extensions.

 

4. Care Guidelines

• Proper Use:

  • Compliance: Renters must use the Equipment in accordance with the manufacturer's guidelines and for its intended purpose only.

  • Skill and Expertise: Renters should possess the necessary skills and expertise to operate the Equipment safely.

• Maintenance:

  • Prohibited Actions: Renters must not modify, alter, or repair the Equipment without the Equipment Owner's express written consent.

  • Safe Keeping: Renters are responsible for keeping the Equipment secure and protected from theft, damage, or adverse environmental conditions.

• Prohibited Uses:

  • Illegal Activities: The Equipment must not be used for any illegal activities or in violation of any laws or regulations.

  • Subleasing: Renters may not sublease or lend the Equipment to any third party for any reason.

 

5. Liability for Damage or Loss

• Renter's Responsibility:

  • Damage: Renters are fully responsible for any damage to the Equipment that occurs during the Rental Period.

  • Loss or Theft: In the event of loss or theft of the Equipment, the Renter is responsible for the full replacement value as determined by the Equipment Owner. Insurance is required to make up the difference in repair/ replacement costs either from the Renter, Equipment Owner, or by our platform.

• Inspection Upon Return:

  • Assessment: Upon return, the Equipment Owner will inspect the Equipment to assess its condition.

  • Damage Report: Any damages identified will be documented and reported to the Renter with evidence such as photographs or repair estimates.

• Charges for Damage or Loss:

  • Repair Costs: The cost to repair damaged Equipment will be deducted from the Security Deposit. If the Security Deposit is insufficient, the Renter will be billed for the remaining amount.

  • Replacement Costs: In cases of total loss or irreparable damage, the Renter is responsible for the full replacement value of the Equipment.

• Dispute Resolution:

  • Negotiation: Parties are encouraged to resolve disputes amicably through our platform's communication channels.

 

6. Insurance Requirements

• Insurance:

  • Availability: Renters may have the option to purchase insurance coverage through our platform or a third-party provider to protect against potential liabilities.

  • Proof of Insurance: Equipment Owners do require Renters to provide proof of insurance prior to renting the Equipment.

• Owner's Insurance:

  • Disclosure: Equipment Owners must disclose whether their own insurance policies cover rented Equipment and any requirements imposed on the Renter.

 

7. User Responsibilities

• Compliance with Laws:

  • Legal Operation: Renters must operate the Equipment in compliance with all applicable local, state, and federal laws and regulations.

• Notification of Issues:

  • Malfunctions: Renters must promptly notify the Equipment Owner of any malfunctions or issues experienced during the Rental Period.

  • Accidents: Any accidents or incidents resulting in damage or injury must be reported immediately to both the Equipment Owner and Chance Riley Scott, The Last Mile Studio, or I’m Tired of This, Grandpa Limted Co.

• Return Condition:

  • Cleanliness: Equipment must be returned in the same condition of cleanliness as when received.

  • Components and Accessories: All components, accessories, manuals, and other items included with the Equipment must be returned.

 

8. Indemnification

• Hold Harmless:

  • Renter's Indemnity: The Renter agrees to indemnify and hold harmless the Equipment Owner and Chance Riley Scott, The Last Mile Studio, or I’m Tired of This, Grandpa Limted Co. from any claims, liabilities, damages, or expenses arising out of the Renter use or misuse of the Equipment.

  • Owner's Indemnity: The Equipment Owner agrees to indemnify and hold harmless the Renter and Chance Riley Scott, The Last Mile Studio, or I’m Tired of This, Grandpa Limted Co. from any claims, liabilities, damages, or expenses arising out of defects in the Equipment or the Owner's failure to disclose material information.

 

9. Termination of Rental Agreement

• Grounds for Termination:

  • Breach of Terms: Violation of any terms outlined in this agreement may result in immediate termination of the Rental Agreement and incur a penalty.

  • Unsafe Use: Evidence of unsafe or illegal use of the Equipment by the Renter.

• Return Obligations:

  • Immediate Return: Upon termination, the Renter must return the Equipment immediately.

  • Forfeiture of Fees: Rental Fees and Security Deposits will be forfeited in cases of significant breach of these Terms.

 

10. Limitations of Liability

• Indirect Damages:

  • Exclusion: Neither party shall be liable for indirect, incidental, or consequential damages arising out of the rental transaction.

• Maximum Liability:

  • Cap on Liability: The maximum liability of Chance Riley Scott, The Last Mile Studio, or I’m Tired of This, Grandpa Limted Co. in connection with any rental transaction shall not exceed the total fees collected by us in relation to that transaction.

 

Acknowledgment and Acceptance

By participating in the Equipment rental process through Chance Riley Scott, The Last Mile Studio, or I’m Tired of This, Grandpa Limted Co., both Renters and Equipment Owners acknowledge that they have read, understood, and agree to be bound by these Equipment Rental Terms, as well as our general Terms of Service. Failure to comply with these Terms may result in penalties, including but not limited to account suspension or termination, forfeiture of fees, and legal action.

For any questions or clarifications regarding these Terms, please contact us through our website.

 

7. Buying and Selling Equipment

 

Sales & Transaction Policies:

These terms outline how transactions are conducted through Chance Riley Scott, The Last Mile Studio, or I’m Tired of This, Grandpa Limted Company’s ("we," "us," or "our") platform, including buying and selling equipment, return policies, warranties, and the assessment of equipment condition. By participating in transactions through our Services, you ("User," "Buyer," or "Seller") agree to these terms in addition to our general Terms of Service.

 

1. Transactions

a. Buying and Selling Equipment

 

• Listing Equipment: Sellers can list equipment for sale on our marketplace by providing accurate and detailed information, including descriptions, specifications, condition, and clear photographs of the equipment.

 

• Payment Processing:

  • Secure Payments: All payments are processed securely through our platform. Buyers agree to pay the total purchase price, including any applicable taxes and fees, at the time of purchase.

  • Fees: We may charge service fees or commissions for facilitating transactions. These fees will be transparently disclosed before the completion of any transaction.

 

• Order Confirmation:

  • Acceptance: A transaction is considered accepted when the Seller confirms the order and payment has been successfully processed.

  • Cancellation: Sellers have the right to cancel orders prior to shipment under certain conditions, such as inventory errors. Buyers will receive a full refund in such cases.

 

• Shipping and Delivery:

  • Seller Responsibilities: Sellers are responsible for securely packaging the equipment and shipping it to the Buyer within the specified handling time. Unless you choose to send your equipment to Chance Riley Scott, The Last Mile Studio, or I’m Tired of This, Grandpa Limted Co. for storage.

  • Shipping Costs: Shipping costs are determined by the Seller and will be disclosed at the time of purchase.

  • Tracking Information: Sellers must provide tracking information to Buyers once the equipment has been shipped.

 

Secure Transactions

• Escrow Services: For high-value transactions, we may offer escrow services to protect both Buyers and Sellers until the transaction is satisfactorily completed.

• Fraud Prevention: Transactions are monitored for fraudulent activity. Any suspicious transactions may be delayed or canceled to protect Users.

 

2. Return Policies

a. General Return Policy

 

• Return Eligibility:

  • Return Window: Buyers have a specific period, typically 10 days from the date of receipt, to initiate a return.

  • Condition: Equipment must be returned in the same condition as received, including all original packaging, accessories, and documentation.

• Return Reasons:

  • Defective or Damaged Equipment: If the equipment is defective or damaged upon arrival, the Buyer may return it for a full refund or replacement.

  • Not as Described: If the equipment significantly differs from the description provided in the listing, the Buyer may be eligible for a return.

 

b. Return Process

• Initiating a Return:

  • Contact Seller: The Buyer must contact the Seller through our platform to request a return authorization, stating the reason for the return.

  • Approval: The Seller must approve or deny the return request within 3 business days.

• Return Shipping:

  • Responsibility: Responsibility for return shipping costs depends on the reason for the return. If due to Seller error or defective equipment, the Seller covers the cost; otherwise, the Buyer is responsible.

  • Shipping Method: Returns should be shipped using a trackable method. The Buyer must provide the tracking information to the Seller.

• Refunds and Exchanges:

  • Processing Refunds: Refunds will be issued to the original payment method within 10 business days after the Seller receives and inspects the returned equipment.

  • Exchanges: Exchanges are subject to the Seller's inventory availability and policies.

 

c. Non-Returnable Items

• Final Sale Items: Certain equipment may be marked as "Final Sale" or "Non-Returnable" and are not eligible for return or refund.

• Consumables: Items such as batteries, film stock, and other consumables are typically non-returnable once opened.

 

3. Warranties

a. Seller Warranties

 

• Condition Warranty:

  • Accurate Description: Sellers warrant that the equipment is as described in the listing and is free from undisclosed defects.

  • Operational Guarantee: Equipment should be fully operational unless specified otherwise in the listing.

• Title Warranty:

  • Ownership: Sellers warrant that they have full ownership of the equipment and the legal right to sell it.

 

b. Manufacturer's Warranties

• Transferability:

  • Existing Warranties: If the equipment is still under the original manufacturer's warranty and the warranty is transferable, the Seller should provide any necessary documentation to the Buyer.

 

c. Disclaimer of Additional Warranties

• As-Is Sales:

  • No Implied Warranties: Unless expressly stated, all equipment is sold "as is" without any implied warranties, including warranties of merchantability or fitness for a particular purpose.

• Limitation of Liability:

  • Extent of Liability: Our liability and the Seller's liability are limited to 80% of the purchase price of the equipment.

 

4. Equipment Condition Assessments

a. Condition Ratings

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• New: Unused equipment in its original packaging with all original accessories.

• Like New: Equipment that shows minimal to no signs of use and includes all original accessories.

• Excellent: Equipment that is fully functional with very slight signs of wear.

• Good: Equipment that is fully functional but shows signs of regular use.

• Fair: Equipment that is operational but has noticeable cosmetic wear or minor functional issues, which should be disclosed.

 

b. Seller's Responsibilities

• Honest Representation:

  • Detailed Descriptions: Sellers must provide accurate descriptions of the equipment's condition, including any flaws or defects.

  • High-Quality Images: Listings should include clear, high-resolution images showing all aspects of the equipment.

• Verification:

  • Testing: Sellers should test equipment to ensure it is in the stated condition before listing and shipping.

 

c. Buyer's Responsibilities

• Inspection Upon Receipt:

  • Timely Inspection: Buyers should inspect the equipment promptly upon receipt to confirm it matches the listing description.

  • Reporting Issues: Any discrepancies or issues must be reported to the Seller through our platform within 2 days of delivery.

 

d. Dispute Resolution

• Mediation Services:

  • Assistance: In the event of a dispute over equipment condition, we may provide mediation services to facilitate a resolution.

  • Final Decision: While we aim to assist, we do not guarantee a resolution and are not liable for the outcome.

 

5. Return Policies for Sellers

• Obligations:

  • Compliance: Sellers must honor their stated return policies and process returns in a timely manner.

  • Refund Timeliness: Refunds to Buyers must be issued promptly after receiving and inspecting the returned equipment.

• Restocking Fees:

  • Disclosure: Any restocking fees must be clearly stated in the listing. Restocking fees cannot be imposed after the sale without prior disclosure.

 

6. Transaction Cancellations

• Buyer's Right to Cancel:

  • Before Shipment: Buyers may request to cancel an order before the equipment has been shipped. Approval is at the Seller's discretion.

  • Refunds: If a cancellation is approved, the Buyer will receive a 90% refund.

• Seller's Right to Cancel:

  • Inventory Issues: Sellers may cancel a transaction if the equipment is no longer available.

  • Notification: Sellers must notify the Buyer promptly and issue a full refund minus Our 5% fee.

 

7. Limitation of Liability

• Indirect Damages:

  • Exclusion: Neither we nor the Sellers are liable for any indirect, incidental, or consequential damages resulting from transactions.

• Maximum Liability:

  • Cap on Liability: Our maximum liability to any User is limited to the total fees we have received from that User in connection with the transaction giving rise to the liability.

 

8. Indemnification

• User Agreement:

  • Hold Harmless: Users agree to indemnify and hold us harmless from any claims, damages, or expenses arising from their breach of these terms or violation of any law or third-party rights.

• Scope:

  • Extent: This indemnification obligation includes any liability arising from the User's negligence, misconduct, or violation of intellectual property rights.

 

9. General Provisions

• Compliance with Laws:

  • Legal Obligations: All Users must comply with applicable local, state, national, and international laws and regulations when conducting transactions.

• Amendments:

  • Right to Modify: We reserve the right to modify these terms at any time. Changes will be effective upon posting to our platform.

• Severability:

  • Validity: If any provision of these terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

 

Acknowledgment and Acceptance

By engaging in transactions on/ with Chance Riley Scott, The Last Mile Studio, or I’m Tired of This, Grandpa Limted Company’s platform, you acknowledge that you have read, understood, and agree to be bound by these terms regarding transactions, returns, warranties, and equipment condition assessments, in addition to our general Terms of Service.

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8. Payment Terms

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1. Payment Methods: All payments must be made through our platform using approved payment methods, which may include credit cards, debit cards, and third-party payment processors.

2. Payment Timing: Payment is required at the time of purchase or booking. For rental services, fees must be paid in full before the rental period begins.

3. Currency: All transactions are processed in U.S. Dollars (USD) unless otherwise specified.

4. Taxes and Fees: Users are responsible for any applicable taxes, duties, or fees associated with their transactions. These will be calculated and disclosed at the time of purchase.

5. Secure Transactions: We employ industry-standard encryption and security measures to protect your payment information during transactions.

 

9. Cancellation and Refund Policy

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1. User Cancellations: Users may cancel orders or rentals prior to shipment or the start of the rental period. Cancellation policies may vary depending on the service and will be specified at the time of transaction.

2. Refund Eligibility: Refunds are issued based on the condition of returned items and adherence to our return policies. Certain fees may be non-refundable.

3. Processing Time: Approved refunds will be processed within 7 business days to the original method of payment.

4. Platform Cancellations: We reserve the right to cancel any transaction due to errors, suspected fraud, or other unforeseen issues. Users will be notified promptly and receive a full refund.

5. Non-Refundable Services: Service fees, processing fees, and certain promotional offers may be non-refundable. These will be clearly indicated during the transaction process.

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10. Liability and Disclaimers

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1. Limited Liability: We are not liable for any indirect, incidental, special, or consequential damages arising from the use of our services.

1. No Warranty: Our services are provided "as is" without any warranties, express or implied, including warranties of merchantability or fitness for a particular purpose.

2. Third-Party Content: We are not responsible for content provided by users or third parties, including equipment listings and user interactions.

3. Force Majeure: We are not liable for any failure to perform due to causes beyond our reasonable control, such as natural disasters or internet outages.

4. Maximum Liability: Our total liability to any user shall not exceed the total fees paid by that user to us in the six months preceding the event giving rise to the liability.

 

11. Intellectual Property Rights

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1. Ownership: All content on our platform, including text, graphics, logos, and software, is owned by Chance Riley Scott, The Last Mile Studio, and I’m Tired of This, Grandpa Limted Co. or our content suppliers and is protected by intellectual property laws.

2. User License: Users are granted a limited, non-exclusive, non-transferable license to access and use our services for personal or internal business purposes.

3. User-Generated Content: By submitting content to our platform, users grant us a worldwide, royalty-free license to use, reproduce, modify, and display such content in connection with our services.

4. Prohibited Uses: Users may not reproduce, distribute, or create derivative works from any content on our platform without express written permission.

5. Infringement Claims: We respect intellectual property rights and will respond promptly to notices of alleged infringement in accordance with applicable laws.

 

12. User Conduct

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1. ​​Legal Compliance: Users agree to comply with all applicable laws and regulations when using our services.

2. Prohibited Activities: Users must not engage in activities that are harmful, fraudulent, infringe upon the rights of others, or violate any laws, including spamming, hacking, or distributing malware.

3. Content Standards: Users must ensure that any content they upload does not contain offensive, defamatory, or illegal material.

4. Account Responsibility: Users are responsible for maintaining the confidentiality of their account information and all activities that occur under their account.

5. Reporting Violations: Users should promptly report any violations of these terms or suspicious activities to us.

6. Privacy Policy

   1. Data Collection: We collect personal information necessary to provide our services, such as contact details, payment information, and transaction history.

   2. Use of Information: Personal data is used to facilitate transactions, enhance user experience, and communicate important updates.

   3. Data Sharing: We do not sell or rent personal information to third parties. Data may be shared with trusted partners who assist in operating our platform.

   4. Security Measures: We implement security protocols to protect personal data from unauthorized access, alteration, or disclosure.

   5. User Rights: Users may access, correct, or request deletion of their personal information in accordance with our full Privacy Policy.

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13. Termination

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1. User Termination: Users may terminate their account at any time by following the procedures outlined on our platform.

2. Platform Termination: We reserve the right to suspend or terminate any account for violations of these terms or any applicable laws.

3. Effect of Termination: Upon termination, access to our services will cease immediately. Obligations incurred prior to termination remain in effect.

4. Data Retention: We may retain certain user information for legal compliance and legitimate business purposes, even after account termination.

5. Outstanding Obligations: Termination does not relieve users of any outstanding payment obligations or liabilities incurred before termination.

 

14. Modifications to Terms

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1. Right to Modify: We reserve the right to modify these Terms of Service at any time. Changes will become effective upon posting to our platform.

2. Notification of Changes: Significant changes will be communicated to users via email or platform notifications.

3. Acceptance of Changes: Continued use of our services after changes to the terms constitutes acceptance of the new terms.

4. User Responsibility: Users are encouraged to review the Terms of Service periodically to stay informed of any updates.

5. Disagreement with Terms: If users do not agree with the modified terms, they should discontinue use of our services.

 

15. Governing Law

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1. Applicable Law: These Terms of Service are governed by and construed in accordance with the laws of New Mexico, USA.

2. Jurisdiction: Any disputes arising from these terms or use of our services shall be subject to the exclusive jurisdiction of the courts located in Santa Fe, NM, USA.

3. International Users: Users accessing our services from outside The United States of America you are responsible for complying with local laws and regulations.

4. Severability: If any provision of these terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

5. Force Majeure: We shall not be liable for any failure to perform due to unforeseen circumstances or causes beyond our control.

 

16. Contact Information

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1. Customer Support: For assistance or inquiries regarding our services, please contact us at on Our website.

2. Business Address: 174 Tesuque Village Road, Unit 111 Tesuque, NM 87574.

3. Feedback and Complaints: We welcome user feedback and will address complaints promptly. Please direct such communications to Our mailing address.

4. Legal Notices: Any legal notices or communications required under these terms should be sent to Our mailing address notated.

 

Acknowledgment and Acceptance

By using our platform and services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service, including the Payment Terms, Cancellation and Refund Policy, Liability and Disclaimers, Intellectual Property Rights, User Conduct, Privacy Policy, Termination provisions, and any other policies incorporated by reference.